Switchboard Operator |
Municipality: |
City of Surrey |
This posting closed on
May 4, 2018 at 12:00 AM
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Job ID: |
2111 (Please quote job ID on resume when applying) |
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Department: |
Public Safety |
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Job Description: |
The Surrey RCMP Detachment has an opening for a Switchboard Operator. The Switchboard Operator is responsible for operating the RCMP switchboard within the Operation Communications Centre and responds to a wide range of general enquires and emergency calls. |
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Duties: |
As a successful switchboard operator, you will be responsible for:
??? Receiving and transcribing information from the general public and directing calls to the appropriate section in a prompt.
??? Providing administrative support reception duties using office equipment.
??? Using effective questioning techniques to understand client needs.
??? Providing information in a prompt, accurate and courteous manner while providing switchboard/receptionist duties.
??? Understanding and upholding privacy requirements.
??? Paging Emergency Response Teams.
??? Receives emergency calls for assistance and transfers calls to appropriate area.
??? Performing data entry and other clerical duties as assigned.
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Educational Requirements: |
??? Grade 12, supplemented by business courses
??? One year of switchboard experience
??? Required to work rotating shifts, including weekends, evenings, graveyards & statutory holidays. Hours of operations are from 7:30am to midnight.
??? This position requires the successful completion of the RCMP Reliability Security Clearance.
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Skill Requirements: |
??? Ability to type 45 WPM |
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Salary: |
Competitive |
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Additional Information: |
Please apply directly on our website to job 2111
www.surreycareers.ca |
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Web Address: |
www.surreycareers.ca |
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Address: |
13450 - 104th Avenue
Surrey, British Columbia
V3X 3A2, Canada |
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E-mail: |
humanresources@surrey.ca |
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Fax: |
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Opening Date: |
April 25, 2018 08:30 AM |
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Closing Date: |
May 4, 2018 12:00 AM |