City of White Rock Township of Langley City of Surrey District of Mission District of Kent District of Hope Village of Harrison Hot Springs, Fraser Valley Regional District Cultus Lake Park Board City of Chilliwack City of Abbotsford Home Job Listings

Clerk 2 - Property Tax and Payment Services
Municipality: City of Surrey
Job ID: 2635 (Please quote job ID on resume when applying)
Department: Finance
Job Description: The Property Tax and Payment Services Clerk performs entry level clerical work including repetitive tasks of limited complexity. Work would include processing a variety of payment transactions for the City, answering customer inquiries over the phone, investigating customer questions and concerns, conducting data entry, processing documents at a routine level, and performing various office duties.
Duties: • Work in a high transactional volume environment and provide an excellent customer experience to residents, business owners, and tax payers while using outstanding interpersonal and communication skills.
• Use public relation skills to communicate policies and procedures related to Property taxes and Payment Services, in person or on the phone.
• Possess strong arithmetic skills and put them to good use while processing incoming payments.
• Be highly accurate with a strong attention to detail.
• Have strong Excel skills and are quick to learn new computer programs.
• Be patient and skilled in speaking with customers to maintain positive public relations especially at times when circumstances are strained.
Educational Requirements: • Completion of Grade 12 or GED.
Skill Requirements: • Courses completed in business, accounting, and computer applications, and/or office practices.
• Have a minimum 1 years’ experience in an office environment.
• Able to type 45 words per minute (net).
• Experience working in a front-line and high-volume customer service environment and/or in the financial/banking sector is an asset.
• The ability to provide service to a diverse community and ability to speak a second language is an asset.
Salary: Competitive.
Additional Information: Please apply online @ www.surrey.ca/careers to Job ID 2635.
Address: 13450 104 Avenue
Surrey, British Columbia
V3T 1V8, Canada
E-mail: humanresources@surrey.ca
Fax:
Opening Date: December 3, 2018 08:30 AM
Closing Date: February 20, 2019 04:30 PM

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