Telecommunications Operator II - Regular Full-Time Municipality: Township of Langley This posting closed on January 15, 2021 at 4:30 PM Job ID: 21-U006 (Please quote job ID on resume when applying) Department: Telecommunications Job Description: Join a “Community of Communities” – the Township of Langley, home to approximately 135,000 residents, is committed to providing progressive business, housing, and recreational opportunities, while balancing its unique mix of urban growth and rural beauty. A truly fun and beautiful place to work, the Township of Langley offers competitive salaries; excellent benefit packages; municipal pension plan; employee wellness programs; and, opportunities for professional development and career growth. The Township of Langley is currently recruiting for a regular full-time Telecommunications Operator II to join our team of professionals in the Protective Services - RCMP Division; Telecommunications Department. Reporting to the Telecommunications Supervisor, in this unionized position you will be responsible for receiving requests for police services. Responsibilities: • Receive requests for police services, determine the nature and priority of each request and if attendance by a unit is required • Assign unit(s) to attend as appropriate according to the area, the priority of the call and the number/type of units available • Provide situation data and handle high priority calls as required • Elicit details on the incident/complaint from the caller, complete the appropriate report and enter complaint details in the PRIME system • Access CPIC using the PRIME system to enquire on the status of a vehicle license plate or other matter related to a report • Perform other related duties as required Qualifications: • Completion of Grade 12 including or supplemented by stan¬dard commercial subjects and courses in keyboard operation • Completion of a training program designated by the detachment and some related experience, preferably in law enforcement or public safety communications, including some experience as a Telecommunications Operator I or an equivalent combination of training and experience • Working knowledge of the Criminal Code of Canada, the Motor Vehicle Act, and other appropriate bylaws and regulations • Skill in the operation of radio, telephone, CPIC, PRIME, and related equipment requiring dual monitor multi mode communication is essential. • Ability to operate various police and standard office systems with speed and accuracy, including PRIME, PoliceCAD, and CPIC • RCMP Enhanced Reliability Status is required. (Note - Not required as part of the application process, however will be required upon consideration for employment) The CUPE rate of pay for this position is $30.33 - $35.68 per hour (5 steps, 2020 rates) plus benefits. The hours of work are four days on/four days off (2 days and 2 nights) 7:00am – 7:00pm; 7:00pm – 7:00am; non-standard hours and/or non-standard work week. If you wish to pursue this exciting career in a growing community, please visit tol.ca/careers to apply. Internal closing date for this competition: January 13, 2021 External closing date for this competition: January 15, 2021 We appreciate all applications; however, only short-listed candidates will be contacted for an interview. Web Address: tol.ca Address: Township of Langley 4th Floor Civic Facility 20338 65 Avenue Langley, BC, V2Y 3J1 E-mail: Opening Date: January 5, 2021 08:30 AM Closing Date: January 15, 2021 04:30 PM Back