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IT Support Technician (Aux)
Municipality: City of Abbotsford This posting closed on

October 31, 2021
at 5:00 PM
Job ID: J0921-1266 (Please quote job ID on resume when applying)
Job Description: The City of Abbotsford is looking for a high energy, customer service focused Auxiliary IT Support Technician to join our fun, dynamic team of professionals.

Your dynamic relationship building skills will help you in establishing and maintaining effective working relationships with internal and external contacts to effectively convey clients’ needs and concerns. You will have a passion for lifelong learning to keep sharp on current trends and development in technology.
Duties: In this customer service orientated role you will deliver outstanding support by providing problem-solving assistance on IT desktop and office equipment support to staff. As the IT Support Technician you will write script and use IT Management tools to deploy software packages, updates and patches; receive and troubleshoot a variety of software, hardware and network communication problems; resolve or refer problems to appropriate staff; carry out assigned special projects and provide advice and assistance to clients to enable them to optimize IT related products, services and equipment such as:

• Physical or virtual desktops and peripherals;
• Mobile devices;
• Telecommunication equipment, voice trees and voicemail;
• Printing, copying and scanning services;
• Desktop applications and operating systems; and
• Network logon accounts and resource access.
Educational Requirements: As our ideal candidate you will have:
• Grade 12 plus a two-year diploma in computer sciences from a technical institute or college
• Minimum of one year PC hardware, software applications and networking experience
• Valid Class 5 BC Driver’s Licence.
Salary: This position is unionized, CUPE Local 774, and the hourly rate of pay is from $31.84 to $37.46.
Additional Information: At the City of Abbotsford we work strongly to create a challenging yet rewarding environment for our employees to thrive. We offer ongoing personal and professional development opportunities, competitive compensation and a comprehensive benefits package. If you are looking for a challenge and an opportunity to make an impact in a fast growing municipality, we want to hear from you!

To apply, please visit us online at: www.abbotsford.ca/careers
Web Address: www.abbotsford.ca
Address: City of Abbotsford
32315 South Fraser Way
Abbotsford BC V2T 1W7
E-mail: employment@abbotsford.ca
Fax: 604-864-5541
Opening Date: October 18, 2021 08:30 AM
Closing Date: October 31, 2021 05:00 PM

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